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Trackinno Service Level Agreement (SLA)

Last updated: May 26, 2016

Trackinno Service Monthly SLA is 99,95%.

Monthly Uptime Percentage Service License Credit
< 99,95% 10%
< 99% 25%

Refunds may only be admitted from paid Service Licenses and when refund amount exceeds 25€.

This document can only be used as part of Trackinno Terms of Service

Updated on June 21, 2016

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